Shipping Policy
Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking as soon as your order ships.
Delivery Times
Estimated delivery is 7–12 business days from dispatch, depending on your location and local customs. Delivery times are estimates and not guaranteed, as transit can be affected by carrier delays, customs clearance, and peak seasons.
- Processing: 1–2 business days
- International transit: 7–12 business days
- Total estimated time: 8–14 business days
Tracking
A tracking number is emailed to you once your order ships. Please allow up to 48 hours for tracking to update after dispatch.
Customs, Duties & Taxes
International orders may be subject to import duties or taxes charged by your country's customs authority. These are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If your package is returned to us due to an address error, you'll be responsible for reshipment costs.
Lost or Delayed Packages
If your order hasn't arrived within 20 business days of dispatch, contact us at [your support email] and we'll investigate with the carrier. Orders showing no movement or confirmed lost will be reshipped or refunded.
Contact
Questions about your order? Reach us at [your support email] and we'll respond within 24–48 hours.